VoiceZero gives government agencies a voice-first, AI-powered anonymous reporting channel for fraud, waste, abuse, and employee misconduct. Automated intake. Real-time triage. No new headcount required.
Municipal Inspectors General are responsible for investigating fraud, waste, and abuse across entire city governments — often with a team of five people and a phone number that goes to voicemail. Reports get missed. Follow-ups don't happen. Employees who tried to speak up go silent permanently.
The Whistleblower Protection Enhancement Act of 2012 protects federal employees who report misconduct. More than 45 states have enacted parallel protections for state and local employees. But protections only matter when there's a reporting channel workers actually trust.
Most city fraud hotlines are still phone-only systems built in the 1990s. The result: employees who witness bribery, procurement fraud, or misuse of public funds have nowhere credible to go.
A resident who witnesses a building inspector accepting a bribe, a public works supervisor padding contracts, or misuse of city equipment faces a bureaucratic maze to file a complaint. Call a hotline during business hours. Find the right department. Fill out a form. Provide your name and address. Wait.
Most don't bother. The corruption continues.
VoiceZero creates a frictionless public reporting channel. QR codes on city vehicles, at community centers, on the city website, or in utility bills give any resident a 30-second path to submit an anonymous voice report — in any language, any time of day. AI transcribes and categorizes the report. Your office receives a structured case, not a garbled voicemail.
Many municipalities have fragmented reporting across the OIG, the Ethics Commission, the Controller's office, HR, and the Mayor's hotline — each with its own process, form, and phone number. Employees don't know where to go. Reports get submitted to the wrong office and sit. Cases fall through the cracks.
VoiceZero is a single intake point that routes intelligently. A financial irregularity goes to the Controller. A report about a supervisor's conduct routes to HR. A structural safety hazard in a public building flags to facilities and risk management. One QR code. One platform. The right person sees the right report.
No login. No account. No name. Employee or resident scans a QR code, speaks their report in plain language, and hangs up. AI handles the rest. Works on any smartphone. Works in any language.
Every report is transcribed in real-time and automatically categorized: fraud, waste, procurement abuse, misconduct, safety, retaliation. Your team gets a structured case, not a raw audio file.
AI analyzes voice tone, keywords, and report content to assign a severity score. Urgent reports surface immediately. Routine concerns are queued appropriately. Your OIG team prioritizes the cases that matter most.
Configure routing rules by report type. Fraud goes to the Controller. Personnel misconduct goes to HR. Ethics violations go to the Ethics Commission. All cases are logged in a unified dashboard with full audit trail.
VoiceZero's data architecture supports FOIA exemption for whistleblower complaint records, protecting reporters' identities and your office's investigative process.
Reports accepted in 40+ languages. AI transcribes and translates automatically. No interpreter required. Deploy in 15 minutes — no IT integration needed.
"We were getting three to four voicemails a week that nobody had time to transcribe. With VoiceZero, every report is categorized and routed before my team arrives in the morning."— Inspector General, mid-size U.S. city (name withheld)
"Our residents needed a way to report concerns that didn't require navigating City Hall. The QR code on city vehicles was live in one day. Reports started coming in within hours."— City Controller, northeastern municipality (name withheld)
Compliance Alignment
Affordable for city agencies, county governments, and state Inspector General offices. Implementation does not require IT involvement.
Most agencies are live within one business day. No IT involvement required. Government pricing available.