Enterprise-grade protection built into every layer. Your voice feedback is encrypted, anonymous, and compliant — from the moment it's recorded.
Every voice message is encrypted with AES-256 before being written to storage. Keys are managed by a tamper-resistant hardware security module (HSM).
All data in motion is protected by TLS 1.3, preventing interception on any network — including public Wi-Fi at hotels, conferences, and offices.
No logins, no IP logging, no browser fingerprinting. Voice messages are processed by AI only — no VoiceZero employee ever hears individual recordings.
Granular permissions control who can view which feedback channels, dashboards, and escalation alerts. Full audit logs track every access event.
Designed to support GDPR, CCPA, and SOC 2. Minimal PII collection by design means a smaller compliance footprint for your organization.
All API traffic uses TLS 1.3. API keys support rotation and scope-limiting, ensuring security is maintained across all integrations.
Security at VoiceZero is not a feature — it is the foundation. We use the same encryption standards as governments and financial institutions because anonymous feedback only works when people genuinely trust that their voice is protected.
AES-256 (Advanced Encryption Standard with a 256-bit key) is the strongest commercially available symmetric encryption. A brute-force attack would require computational resources that exceed the capabilities of any existing or foreseeable technology. When your feedback is encrypted with AES-256, it is protected by the same mathematical guarantees that secure classified government communications.
The moment audio leaves a recording device, it is encrypted over TLS 1.3 before reaching our servers. This prevents network-level interception on any connection type — cellular, Wi-Fi, corporate proxy, or VPN.
Voice messages are encrypted with AES-256 before being written to storage. Encryption keys are stored separately from data in a hardware security module (HSM). Even if storage media were physically accessed, the data would be meaningless without the keys.
Anonymity is the other half of trust. VoiceZero's architecture is designed so that voice messages genuinely cannot be traced back to the person who recorded them.
| Security Layer | Standard / Technology | Included On |
|---|---|---|
| Encryption at rest | AES-256-GCM | All plans |
| Encryption in transit | TLS 1.3 | All plans |
| Key management | HSM (Hardware Security Module) | All plans |
| Anonymous recording | Zero-knowledge architecture | All plans |
| No IP logging | Privacy-by-design | All plans |
| Role-based access | RBAC with audit logs | All plans |
| API authentication | Scoped API keys + TLS 1.3 | All plans |
| GDPR compliance support | Minimal PII by design | All plans |
| CCPA compliance support | No personal data sale | All plans |
| Data residency options | Region selection | Pro & Enterprise |
| SSO / SAML | Enterprise SSO | Enterprise |
| Custom data retention | Configurable retention policies | Enterprise |
VoiceZero's security architecture is designed to simplify compliance for regulated industries. By minimizing personal data collection at the infrastructure level, we reduce the scope of data subject to regulatory frameworks.
Privacy-by-design with minimal PII collection and data subject rights support.
No sale of personal information. Opt-out and data deletion rights supported.
Security, availability, and confidentiality controls aligned with SOC 2 Trust Service Criteria.
Architecture designed for sensitive industry use. BAA available for Enterprise plans.
Within the VoiceZero platform, granular role-based access controls (RBAC) ensure that only authorized users can view feedback data:
We take security reports seriously. If you discover a potential security vulnerability in VoiceZero, please report it responsibly by emailing [email protected]. We aim to acknowledge all reports within 24 hours and resolve confirmed issues promptly.
We do not pursue legal action against researchers who report vulnerabilities in good faith and follow responsible disclosure practices.
AES-256 encryption and zero-knowledge anonymity are not premium add-ons. They are the baseline on every VoiceZero plan, including free.
Start Free — Security Included